How body repair is chosen
After an accident the owner wants to know what the repair costs and how long the car will be off the road, and they will send photographs to whoever accepts them. Shops that require an in-person assessment before saying anything lose to those that gave a range from images. Paint matching is the quality question customers cannot evaluate in advance, and being without a car is the practical problem that decides where they go.
What we build for a body shop
First, damage assessment from uploaded photographs with an indicative range, which is the fastest route to the job and the one most shops refuse. Second, repair timelines stated honestly, since how long the car is gone matters as much as price. Third, paint matching and refinishing process explained, the quality signal customers cannot otherwise judge. Fourth, courtesy car or transport options, which is frequently the deciding factor between two similar quotes.