How hammam guests book
A hammam booking is a small logistics problem: a group of a certain size, a specific evening, a room that fits them, and a session schedule that may differ for men and women. Guests want that resolved before they commit, and calling to ask means someone at the desk holds a paper timetable that only they can interpret. Group bookings are also the ones worth most and the ones most likely to collapse, because they are held on a verbal promise from one person on behalf of six. And the second product — packages with scrubbing, tea and food — is rarely visible at the moment the booking is made.
What we build for a hammam
First, booking by room and hour with capacity, so a group sees what fits them rather than asking. Second, a published session schedule including separate men's and women's hours, which is the question the desk answers most often. Third, packages attached to the booking step — treatment, refreshments, extended time — presented where the decision is already being made. Fourth, deposits for group bookings, because an unconfirmed group holding a room on a Saturday evening is the most expensive gap in the week.