What certification clients check
A company seeking certification is usually responding to a customer requirement, a tender condition or an export market rule. The only question that matters is whether your certificate will be accepted by that party, which depends on accreditation scope and recognition. They also need the process, the timeline and the cost, because certification is a project that has to fit before a tender deadline.
What we build for a certification body
First, a page per certification scheme with accreditation scope and recognition stated, since acceptance is the entire purchase decision. Second, the application process with stages, timelines and pricing, because clients are working backwards from a deadline. Third, online certificate verification, which protects the value of your certificates against forgery and is what buyers actually use. Fourth, a client portal for audit scheduling and surveillance, since certification is a recurring relationship rather than a single transaction.