Who arranges companion care
Companion care is usually arranged by adult children who live elsewhere and are trying to keep a parent independent at home. They need to know who the carer is, what is provided at each level, what it costs weekly, and — continuously — that visits are happening and their parent is well. Without that last part they phone constantly and eventually replace the service with something they can see.
What we build for a service
First, service levels defined — companionship, help with errands, personal care — with hourly and live-in pricing, since families cannot compare vague descriptions. Second, carer vetting and profiles published, which is the trust decision. Third, visit reporting to the family after each session, the feature that converts an anxious relative into a long-term client. Fourth, coverage areas and availability, plus escalation arrangements when something is wrong.