Why families use an agency
Parents hiring childcare are managing the highest-stakes trust decision they make, and an agency exists because it can verify what a family cannot: identity, background, references, qualifications and medical checks. Most agencies describe a careful selection process without specifying what is actually checked, which makes them indistinguishable from a classifieds listing at a much higher price. Replacement when a placement fails is the other thing families are buying and it is rarely stated.
What we build for a nanny agency
First, the vetting process specified in detail: what is checked, how references are verified, what medical and background documentation is required — which is the entire value of the agency. Second, candidate profiles with experience, languages and availability, so families can see the pool. Third, trial periods and replacement guarantees published, because a failed placement is the fear. Fourth, transparent fee structure, since opacity here drives families to arrange privately.