What confuses architecture clients
Most clients commissioning architecture have never done it before. They do not know which stages exist, what a concept costs versus full documentation, whether site supervision is included, how long approvals take, or what they need to provide. Bureaus present a portfolio and a contact form, so every enquiry begins with an education session and many never call at all, assuming the service is beyond their budget.
What we build for a bureau
First, service stages with scope and fee basis — concept, documentation, supervision — since the confusion about what architecture includes is what stops enquiries. Second, project pages with brief, constraints and outcome, because context is what demonstrates thinking rather than taste. Third, the process explained with timelines, including approvals, which are the part clients underestimate. Fourth, a structured brief form capturing site, area, budget band and timing.