Where elevator revenue sits
Installation is one-off revenue; maintenance contracts are the business, and they are won and lost on response time when someone is trapped. Building managers evaluate exactly that, plus spare parts availability and technician coverage. On the installation side, developers need capacity, speed, shaft dimensions and power requirements early in design, and modernisation of existing lifts is a large market that is rarely presented as a distinct service.
What we build for an elevator company
First, maintenance contracts presented as the primary product, with response times, coverage and what is included. Second, equipment specifications with shaft, pit and power requirements, which designers need before the building is drawn. Third, modernisation as its own service, since replacing an old lift in an occupied building is a different project with different buyers. Fourth, emergency response route and technician coverage, the fact building managers actually choose on.