What imaging patients need
The patient arrives with a paper referral saying "MRI lumbar spine with contrast" and three questions: how much, when, and is any preparation needed. If the price is a "from" figure that excludes contrast, they call — and not only you. A second stream comes from referring clinicians who send patients regularly but have no way to see scanner load or book directly, so they name two centres and the patient picks. The third loss is at the end: the report is ready, and collecting it means driving back for a disc.
What we build for a diagnostic centre
First, a study catalogue priced both ways — with and without contrast — including duration and contraindications in the card itself. Second, booking against a specific scanner with real slot availability, including the night hours that usually stand idle. Third, preparation instructions written for patients and attached to each study rather than buried in a general page. Fourth, online delivery of results: report and images behind a time-limited link, so the second visit disappears and reception stops queuing. Referring clinics can be given their own booking access.