Why service platforms leak
Service marketplaces face a structural problem: once a customer and a provider have met, they have no reason to transact through the platform again. Platforms that offer only introductions lose every repeat booking. Trust is the other half — customers need verified providers and recourse when work is bad, providers need to be paid — and a platform that solves both becomes worth staying inside rather than an expensive first date.
What we build for a marketplace
First, provider verification with checked credentials and review integrity, since trust is what a customer is paying the platform for. Second, matching and quoting inside the platform, so a customer receives comparable offers rather than a list of numbers. Third, scheduling and payment protection with funds released after completion, which protects both sides and makes leaving inconvenient. Fourth, repeat booking tools for providers, giving them a reason to bring their own clients in.