Where appliance sales go wrong
Large appliances are bought to fit a specific space with specific connections, and a purchase that does not fit is an expensive return for everyone. Customers filter by dimensions, capacity and energy class. Delivery and installation are part of the product rather than an extra, since a washing machine left in a hallway is not a completed sale, and the old appliance has to go somewhere.
What we build for an appliance store
First, filtering by dimensions, capacity and energy class, since fit is the constraint that decides the model. Second, delivery, installation and old-appliance removal priced into the order, because the purchase is not complete without them. Third, accurate stock with honest delivery windows, as this category involves scheduling around a household. Fourth, service network and warranty terms published, which is what makes a buyer choose a shop rather than a marketplace listing.