How translation is commissioned
A client with a document to translate wants a price and a delivery date immediately, and will use whichever agency gave both first. Producing them requires a word count, a language pair, a subject area and a deadline — details that arrive as an attachment with "how much?" in the body. So a project manager opens the file, counts, calculates and replies, and by then the client has an answer from somewhere else. Certified and notarised translation adds a second layer nobody explains.
What we build for a translation agency
First, file upload with automatic word counting and instant quoting by language pair, subject and urgency — the core of the whole service. Second, certified and notarised translation as clearly explained products, since clients rarely know which they need. Third, order tracking with deadlines, which removes progress-chasing entirely. Fourth, repeat client accounts holding glossaries and history, which is what makes corporate clients stay rather than re-shop every job.