How agency clients shop
A traveller planning a holiday contacts several agencies at once with a vague request and waits. The agency that replies first with a concrete option usually wins, but replying concretely requires details the enquiry never contained: dates, flexibility, number and ages of travellers, budget, departure city. So the first exchange is spent collecting them, by which time a competitor has already sent an offer.
What we build for a travel agency
First, an enquiry form that captures the full request in one pass — dates, travellers, budget band, preferences — so your first reply is an offer. Second, package pages that are indexable, since destination and season searches are how new clients arrive. Third, visa and documentation guidance, which is the most common follow-up question and a strong reason to trust an agency. Fourth, payment plans and deposits online, because holidays are frequently paid in stages.