How distribution customers order
A building materials distributor sells to dealers, contractors and large projects, all of whom order repeatedly and all of whom currently phone a sales manager to ask the same three things: is it in stock, what is my price, and when can it be delivered. Sales teams spend the week retyping orders. Large project enquiries — the ones worth most — arrive through the same channel and queue behind small ones.
What we build for a distributor
First, a catalogue with stock across warehouses, since availability is the first question and the one that determines everything else. Second, trade pricing tiers per account, so each customer sees their own price automatically instead of negotiating. Third, bulk logistics with delivery scheduling, because material arriving on the wrong day costs a site a day. Fourth, project enquiry routing by volume, so a tender-scale request reaches someone who can price it.